delete EcoHalo cloud data
updated 2026-11-04
request deletion of your EcoHalo technical cloud identity and associated data, provided by Intekoa / Eco Systems, LLC
deletion does not cancel Google Play renewal, delete local vault or room records, or reset your preview · manage or cancel your subscription in Google Play separately · cancellation is not required to request deletion
if you still have the app
open support → your plan → delete cloud data, then confirm · if you need a new deletion code, use the recovery-code controls there while your existing cloud identity can still be authenticated
request deletion with your saved code
use the 43-character cloud deletion recovery code saved from your plan · it authorizes deletion only, never purchase restoration or vault access · it is not a guardian passcode, vault password, vault recovery key or Halo token
what happens next
a received request is not confirmation that its code matched an identity or that erasure is complete · where a code matches, the service withdraws the identity's further access and queues removal of its identity, installation associations, recipient-token and recognition links, reviewer grants and signed projections
token binding slots are released during deletion; unlabelled private grant/award records remain recoverable only by later explicit token redemption without retaining deleted identity links · valid requests are completed within 30 days, normally sooner · minimal purchase-chain, security and anti-abuse evidence may remain under the privacy policy's retention periods · backups roll over within seven days and the deletion journal is used during recovery · no local feature data is uploaded by this request
lost the code or need help?
contact privacy@intekoa.io · you do not need to reinstall the app to ask for deletion help · describe the issue without sending passwords, passcodes, recovery keys, purchase tokens or deletion codes
the operator will help identify a safe available way to handle the request · an email address alone cannot prove ownership of an anonymous cloud identity, and support cannot reset your vault or guardian credentials · if you have several separate installations or identities, each requires its own authenticated request or matching code