EcoHalo age and user policy

the current public release

EcoHalo's current public release is intended for adults aged 18 or older · this describes the people the release is designed and supported for; it is not a statement that the app contains mature material

the adult customer controls setup, authorized device use and any subscription purchase · an adult may configure protection rules on a device they are authorized to manage · protection settings alone do not turn the whole app into a supported child environment

an Everyone or similar content rating describes the rated content · it does not by itself mean that every age group is an intended audience, verify anyone's age or supply parental consent

supervised child use is a separate release decision

we are developing an adult-managed local child-use mode · it is not yet qualified for public child use · do not treat development screens or test controls as an approved release for children, and do not use the current public release as a substitute for an appropriately configured child device

before offering a supported child release, we will identify its supported ages, admitted features, data practices, adult setup and recovery requirements · that release needs its own testing, SDK and network review, appropriate legal assessment and matching store declarations · we will not label it all ages merely because the interface is calm or welcoming

the planned model separates the adult customer and purchaser from the child operating a local space · it does not provide a child cloud account, remote monitoring or a guarantee that other apps are safe · an adult passcode is a local security check, not verified identity or legally sufficient parental consent for every online practice

privacy and respectful support

our privacy policy distinguishes local tools, optional recognition and input providers, technical access verification, purchases, website hosting and support contact · do not assume that on-device processing means every SDK is free of technical network activity

do not send us a child's identity documents, precise birth date, private conversations, photos, passcodes or recovery keys · a parent or guardian with a concern can contact privacy@intekoa.io with the minimum information needed to explain it · this request does not limit any privacy or consumer right available under applicable law

if you believe a child has sent personal information through an EcoHalo-operated service, tell us through that privacy address so we can assess the report and take appropriate steps · we do not offer email recovery of local vaults or secret keys

changes and applicable rights

we will update this policy before materially changing who a release is offered to or how permitted child use works · a future child release does not silently enroll existing users or authorize new child-data practices · legally required notice, permission and parental-consent processes remain separate

read the terms of service together with the privacy policy · mandatory consumer, privacy and child-protection rights remain applicable